Terms of use

Parties and scope

These Terms of Use set out the conditions under which D OPTİON REKLAM VE DANIŞMANLIK TİCARET LİMİTED ŞİRKETİ ("Brandmetric") provides the Brandmetric platform (the "Platform") and the www.brandmetric.ai website.

Any individual or legal entity that uses the Platform ("Customer") is deemed to accept these Terms. The service is offered only to business customers based in Turkey.

Scope of service

Brandmetric measures the visibility of the Customer's brand in AI engines, produces reports based on that measurement, and provides tools for content production and product feed editing.

Measurement works by asking AI engines questions that anyone could ask and analyzing the answers they return. To do this, Brandmetric adds no code to the Customer's website and does not access its databases.

Accounts and users

The Customer is responsible for the actions of the users it creates under its account. The Customer must keep its login credentials confidential. Suspected unauthorized access must be reported immediately to info@brandmetric.ai.

Subscription and payment

The service is provided on a subscription basis, for the package and term selected. Current packages are published on the pricing page.

• Prices are set in USD; the TRY amount is calculated at the exchange rate on the invoice date
• Prices exclude VAT
• Monthly packages renew at the start of each period; unused allowances do not carry over

If payment is not made, Brandmetric may suspend the service after notifying the Customer.

Acceptable use

The Customer agrees not to use the Platform in breach of applicable law, not to produce content that infringes the intellectual property rights of third parties, not to reverse engineer the Platform, not to place abnormal load on it through automated tools, and not to transfer its account to third parties.

Intellectual property

The Platform's software, interface, measurement method, brand, and logos belong to Brandmetric. These Terms grant the Customer a non-exclusive, non-transferable right of use that is valid only for the subscription term.

The Customer holds the right to use content produced through Content Studio. The Customer is responsible for the accuracy and legal compliance of the content it publishes.

The Customer's brand and logo may be used as a reference only with its written approval.

Accuracy and warranties

Measurement relies on the answers given by third-party AI engines, and the behavior of those engines is outside Brandmetric's control.

• The same question can produce different answers at different times
• Engine access conditions and answer formats can change
• Brandmetric does not guarantee any particular level of visibility or business outcome
• The Customer must review generated content before publishing it

Reports are intended to support decisions. They are not legal, financial, or commercial advice.

Limitation of liability

Brandmetric's total liability under these Terms is limited to the subscription fees paid by the Customer in the twelve months preceding the event that gave rise to the liability.

Liability for lost profits and indirect damage is excluded to the extent the law permits. This exclusion does not apply in cases of intent or gross negligence.

Term and termination

The agreement runs for the selected subscription term and renews at the end of that term. Either party may decline renewal by giving written notice before the renewal date.

On termination, the data in the Customer's account is deleted on request. Records the law requires us to retain are kept for the prescribed period.

Governing law and contact

These Terms are governed by Turkish law. The Istanbul Courts and Enforcement Offices have jurisdiction over disputes. Brandmetric may update these Terms; material changes are announced before they take effect.

Last updated: July 27, 2026