Trust Center

We don't need your data to do our job

Brandmetric measures how AI engines answer questions anyone can ask. That takes no code on your site, no connection to your database, and none of your customers' personal data.

Last updated: July 27, 2026 Where we operate: Turkey

We do not process consumer data

We do not collect, store, or process personal data belonging to our customers' end users. Our business model does not require it.

We measure public data

We ask AI engines the questions anyone could ask, then make sense of the answers they give. We measure entirely from the outside.

We add no code to your site

No pixel, no tracking script, no JavaScript install. We never touch your site's visitor traffic at any point.

What we process, what we do not

Data we process

  • Dashboard user name, work email, and role
  • Company name, website, and billing details
  • Login and session logs
  • The brand, competitor list, and prompt set you define in the dashboard

Data we do not process

  • Personal data belonging to your customers' end users
  • Visitor, cookie, or pixel data from your website
  • CRM records and customer database contents
  • Credit card and payment method details

Security practices

Access

  • Passwords are stored as one-way hashes
  • Two-step verification is supported
  • Role-based permissions: admin, editor, viewer

Encryption

  • All traffic is encrypted with TLS
  • Data is stored encrypted at rest
  • Backups run on a regular schedule

Infrastructure

  • The application runs inside a virtual private cloud
  • Each customer account's data is logically separated
  • Development and production environments stay separate

Team

  • Data access is limited to people whose job requires it
  • Every team member signs a confidentiality agreement
  • Access is revoked the same day a person leaves

Legal documents

Privacy policyWhat we process and why Terms of useWhat the service covers and on what terms KVKK privacy noticeYour rights and the request form

Frequently asked questions

No. We add no code to your site, we do not connect to your database, and we do not process personal data belonging to your customers. What we measure is how AI engines answer questions anyone can ask.

Only account data for the business users who log in to the dashboard: name, work email, role, and company. Plus the company details we need to bill.

No. The brand information, prompt sets, and generated content in your dashboard are never used to train AI models.

In Turkey only. All personal data processing runs under KVKK, Turkey's data protection law (Law No. 6698).

If your security team has more questions, write to us. We reply the same business day.

Talk to us